Online Banking Services

Research Study Objective


The study was carried out in April 2011 for a new business on online banking services. The aim of the research was to determine detailed information related to:

The popularity of branches and the benefits and limitations of online banking services
What could encourage the UK residents to use online banking systems than physical branches

Methodology: Self administered questionnaire (survey) using the Internet
Period: April 2011
Panel size: 985
Panel sample group: Private individuals from 18 years old living in the UK


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Packages PLUS


  • Excel file + Word file
  • Simple tabulations
  • Cross tabulations