IT Support

Research Study Objective

The study was carried out to investigate individuals' points of view on the IT support service. The aim of the research was to determine detailed information related to:

The main reasons why people ask for IT support service
The average price that people would pay for an IT professional come to their place and fix their problem

Methodology: Self administered questionnaire (survey) using the Internet
Period: December 2017
Panel size: 1990
Panel sample group: Private individuals living in the UK aged 18+

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Packages PLUS

  • Excel file + Word file
  • Simple tabulations
  • Cross tabulations