The study was carried out in July 2014 on general Spa services. The aim of the research was to determine detailed information related to:
The reasons why people go to the Spa and the type of services they usually use
The key factors that impact upon revisiting a Spa (cost, quality, etc.)
Methodology: Self administered questionnaire (survey) using the Internet Period: July 2014 Panel size: 870 Panel sample group: Private individuals from 18 years old living in the UK