Swap Items Website

The study was carried out on the new website where people can exchange items between March and April 2013. The aim of the research was to determine detailed information related to:

What type of problems people have experienced with exchanging products
Respondents’ feedback on the new website where members can exchange unwanted items (pros, cons, website features, etc.)
What features people would like to be included in this type of websites

Methodology: Self administered questionnaire (survey) using the Internet
Period: March - April 2013
Panel size: 1600
Panel sample group: Private individuals from 18 years old living in the UK