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Supporting UK Enterprise

IT Support

Research Study Objective:

The study was carried out to investigate individuals' points of view on the IT support service. The aim of the research was to determine detailed information related to:

The main reasons why people ask for IT support service
The average price that people would pay for an IT professional come to their place and fix their problem
Methodology : Self administered questionnaire (survey) using the Internet
Period : December 2017
Panel size : 1990 people interviewed
Panel Sample group : Private individuals living in the UK aged 18+

A raw data excel file of the results. Every Colom of the file corresponds to a question and every line to a respondent.
The excel file plus a report with tables and graphs. 1 Table and 1 Graph per question.
The essential package plus cross tabulation with demographic information (gender,age and SEC). 1 table per demographic information.
All of the below plus comments made on the most significant results.
Report Packages
Prices Buy
(VAT included)
(VAT included)
(VAT included)
(VAT included)


Excel file

Word file

Simple tabulations

Cross tabulations

Comments + Conclusion