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Supporting UK Enterprise

Mobile Phone Survey


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Q1.Do you own a mobile phone?

*Filter forwarding to the associated page :

  • If no, the respondent is forwarded to the conclusion

*Next step for the respondent : Next Page

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Q2.What operating system does your phone use?

*For the Respondent - The different possible answer choices are presented in random order.

*Next step for the respondent : Next Page

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Q3.How old is your phone?

*Next step for the respondent : Next Page

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Q4.Have you replaced your phone in the last two years?

*Filter forwarding to the associated page :

  • If respondent has not replaced phone in last two years, the respondent is forwarded to page 6

*Next step for the respondent : Next Page

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Q5.Why did you replace your phone?

*For the Respondent - The different possible answer choices are presented in random order.

*Next step for the respondent : Next Page

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Q6.Have you carried out repairs on your phone in the last two years?

*Filter forwarding to the associated page :

  • If no repairs in the last two years, the respondent is forwarded to page 10

*Next step for the respondent : Next Page

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Q7.Did you pay to repair the phone or did you repair it yourself?

*Next step for the respondent : Next Page

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Q8.How much did you pay to repair your phone?

*Filter forwarding to the associated page :

  • If did not pay anything to repair phone, the respondent is forwarded to page 10

*Next step for the respondent : Next Page

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Q9.Do you feel that this was a reasonable price for repairing your phone?

*Next step for the respondent : Next Page

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Q10.Have you installed any applications on your phone?

*Filter forwarding to the associated page :

  • If no apps, the respondent is forwarded to page 15

*Next step for the respondent : Next Page

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Q11.Which of the following types of applications do you have installed on your phone?

*Next step for the respondent : Next Page

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Q12.How many apps have you installed on your phone?

(please do not include pre installed apps)

*Next step for the respondent : Next Page

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Q13.How much do you think you have spent on phone apps (and associated downloadable content) in the last year?

*Filter forwarding to the associated page :

  • If spent nothing, the respondent is forwarded to the conclusion

*Next step for the respondent : Next Page

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Q14.Do you think you spend more money on the apps themselves or on in app purchases (e.g. buying coins a mobile game you bought)?

*Next step for the respondent : Conclusion

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Q15.Why have you not downloaded any additional applications for your phone?

*For the Respondent - The different possible answer choices are presented in random order.

*Next step for the respondent : Conclusion