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TERMS AND CONDITIONS
ARTICLE 1: OBJECT
These terms and conditions disclose the basis on which Netetude UK provides its online products and services to you, through the website Marketest (http://www.marketest.co.uk.). You must read these terms and conditions before using the online products and services. By clicking the Agreement checkbox you accept and are bound by these terms and conditions.
This agreement will continue for the term that Netetude UK provides the online products and services to you. Netetude UK may change these terms and conditions from time to time. These changes will be effective upon the next renewal.
ARTICLE 2: OFFER AND QUOTE
Marketest provides new online market research and sell reports on existing research.
The quotes that we submit don’t commit Marketest more than twelve months after the quote has been handed.
ARTICLE 3: PRICE
Marketest has the right to change its rates anytime but we promise to respect the price in force which would have been told to you at the time you ordered.
ARTICLE 4: PAYMENT
4.1 Payments are made according to the following way:
- 30% as a down payment from the quotation acceptance
- 70% upon completion of the service and before the results are handed.
4.2 You can make the payment by check, PayPal or credit card. The payment by check is only possible with English check, in pounds and coming from a United Kingdom bank.
The check has to be established to Marketest and sent to the address below:
Marketest
United House,
North Road
LONDON N7 9DP
4.3 In the case that you will be late for the payment of the price, we would have the right to claim interest for the delay (actual rate charged by finance companies during the past term regarding short term loan).
ARTICLE 5: PANEL
The panel chosen to be questioned has been specified by the client in the quote and can’t be modified by the client or Marketest during or after the realisation of the market research except with a signed bilateral agreement.
Marketest promise to get at least the number of answers specified in the quote. If the number of questioned people is lower, you can ask the cancellation of the order and the refund of the down payment paid except if there is an agreement between the two parties.
ARTICLE 6: MARKET RESEARCH RESULTS
6.1 You have the choice in different presentation for the results of your market research. Below are the different packages:
- BASIC Package: all the individual answers in Excel (.xls) format
- ESSENTIAL Package: BASIC Package + all the frequency tables
- PLUS Package: BASIC Package + all the frequency tables + all the cross tabulations
- FULL Package: BASIC Package + all the frequency tables + all the cross tabulations + analysis (comments)
6.2 The frequency tables give all the interviewees’ replies in the form of tables (sample size and percentages) and graphics.
The cross tabulations give the replies by sorting the interviewees into subsets based on criteria such as sex, age, socio-economic group, etc.
If you want some specific cross tabulations (cross tabulations between two questions for example) then you must inform us of that before accepting the quote.
The commentary is a detailed reading of the most relevant results of the survey.
6.3 Through the market research results that we give you, we don’t communicate the email address of the respondents except if the permission has been asked in the questionnaire.
ARTICLE 7: OWNERSHIP RESERVATION
7.1 The delivered services are still our ownership as long as you’re under our obligations and in particular until you integrally pay our service.
7.2 You will get a 30% discount on the total amount if you transfer the Intellectual Property rights to this research to Marketest. If you do this, we will be able to display the partial or complete results on our website. In the opposite case, you will be the unique owner of the property rights and the results won’t be published on the Marketest website (http://www.marketest.co.uk) as they won’t be marketed.
7.3 In every case you accept that the questionnaire, submit to our sample group, is published on Marketest website (http://www.marketest.co.uk) during the administration period and after that without any duration limit.
ARTICLE 8: RESPONSABILITY
8.1 We promise to do all the care in accordance with the profession custom for the implementation of our service. However, the responsibility couldn’t be our if we don’t respect our contractual obligations if it results from an accidental or a case of force majeur (disaster, fire, flood, breakdown of equipment, transport, communication, strike) or because of your activities.
8.2 All Marketest servers are managed in a secure mission critical environment. However, from time to time, delays or interruptions may occur in Marketest providing the online products and services to you. You acknowledge that Marketest will not be responsible for any such delay or interruptions and that UB will not have any liability to you for any failure or delay in delivering the online products or services to you.
8.3 Marketest offers links to other sites thereby enabling you to leave this site and go directly to the linked site. The Information Commissioner is not responsible for the content of any linked site or any link in a linked site. The Commissioner is not responsible for any transmission received from any linked site. The links are provided to assist visitors to the Information Commissioner's site and the inclusion of a link does not imply that the Information Commissioner endorses or has approved the linked site.
ARTICLE 9: PROTECTION OF PRIVATE INFORMATION
All personal information submitted by you through the use of the online products and services is maintained on secure servers. Marketest and its suppliers will take all reasonable steps to maintain the confidentiality of and restrict access to this information and will not disclose any of this information to anyone unless required to do so by law. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst Marketest strives to protect such information, it does not warrant and cannot ensure the security of any information that you transmit to Marketest and any information which you transmit to us is transmitted at your own risk.
ARTICLE 10: RETURN POLICY
(After selling an existing market research or providing a new one)
Due to the nature of the information being sold, we unfortunately cannot accept returns of products once they have been delivered.
Please be sure to read all available information about a report before you place your order.
These terms and conditions disclose the basis on which Netetude UK provides its online products and services to you, through the website Marketest (http://www.marketest.co.uk.). You must read these terms and conditions before using the online products and services. By clicking the Agreement checkbox you accept and are bound by these terms and conditions.
This agreement will continue for the term that Netetude UK provides the online products and services to you. Netetude UK may change these terms and conditions from time to time. These changes will be effective upon the next renewal.
ARTICLE 2: OFFER AND QUOTE
Marketest provides new online market research and sell reports on existing research.
The quotes that we submit don’t commit Marketest more than twelve months after the quote has been handed.
ARTICLE 3: PRICE
Marketest has the right to change its rates anytime but we promise to respect the price in force which would have been told to you at the time you ordered.
ARTICLE 4: PAYMENT
4.1 Payments are made according to the following way:
- 30% as a down payment from the quotation acceptance
- 70% upon completion of the service and before the results are handed.
4.2 You can make the payment by check, PayPal or credit card. The payment by check is only possible with English check, in pounds and coming from a United Kingdom bank.
The check has to be established to Marketest and sent to the address below:
Marketest
United House,
North Road
LONDON N7 9DP
4.3 In the case that you will be late for the payment of the price, we would have the right to claim interest for the delay (actual rate charged by finance companies during the past term regarding short term loan).
ARTICLE 5: PANEL
The panel chosen to be questioned has been specified by the client in the quote and can’t be modified by the client or Marketest during or after the realisation of the market research except with a signed bilateral agreement.
Marketest promise to get at least the number of answers specified in the quote. If the number of questioned people is lower, you can ask the cancellation of the order and the refund of the down payment paid except if there is an agreement between the two parties.
ARTICLE 6: MARKET RESEARCH RESULTS
6.1 You have the choice in different presentation for the results of your market research. Below are the different packages:
- BASIC Package: all the individual answers in Excel (.xls) format
- ESSENTIAL Package: BASIC Package + all the frequency tables
- PLUS Package: BASIC Package + all the frequency tables + all the cross tabulations
- FULL Package: BASIC Package + all the frequency tables + all the cross tabulations + analysis (comments)
6.2 The frequency tables give all the interviewees’ replies in the form of tables (sample size and percentages) and graphics.
The cross tabulations give the replies by sorting the interviewees into subsets based on criteria such as sex, age, socio-economic group, etc.
If you want some specific cross tabulations (cross tabulations between two questions for example) then you must inform us of that before accepting the quote.
The commentary is a detailed reading of the most relevant results of the survey.
6.3 Through the market research results that we give you, we don’t communicate the email address of the respondents except if the permission has been asked in the questionnaire.
ARTICLE 7: OWNERSHIP RESERVATION
7.1 The delivered services are still our ownership as long as you’re under our obligations and in particular until you integrally pay our service.
7.2 You will get a 30% discount on the total amount if you transfer the Intellectual Property rights to this research to Marketest. If you do this, we will be able to display the partial or complete results on our website. In the opposite case, you will be the unique owner of the property rights and the results won’t be published on the Marketest website (http://www.marketest.co.uk) as they won’t be marketed.
7.3 In every case you accept that the questionnaire, submit to our sample group, is published on Marketest website (http://www.marketest.co.uk) during the administration period and after that without any duration limit.
ARTICLE 8: RESPONSABILITY
8.1 We promise to do all the care in accordance with the profession custom for the implementation of our service. However, the responsibility couldn’t be our if we don’t respect our contractual obligations if it results from an accidental or a case of force majeur (disaster, fire, flood, breakdown of equipment, transport, communication, strike) or because of your activities.
8.2 All Marketest servers are managed in a secure mission critical environment. However, from time to time, delays or interruptions may occur in Marketest providing the online products and services to you. You acknowledge that Marketest will not be responsible for any such delay or interruptions and that UB will not have any liability to you for any failure or delay in delivering the online products or services to you.
8.3 Marketest offers links to other sites thereby enabling you to leave this site and go directly to the linked site. The Information Commissioner is not responsible for the content of any linked site or any link in a linked site. The Commissioner is not responsible for any transmission received from any linked site. The links are provided to assist visitors to the Information Commissioner's site and the inclusion of a link does not imply that the Information Commissioner endorses or has approved the linked site.
ARTICLE 9: PROTECTION OF PRIVATE INFORMATION
All personal information submitted by you through the use of the online products and services is maintained on secure servers. Marketest and its suppliers will take all reasonable steps to maintain the confidentiality of and restrict access to this information and will not disclose any of this information to anyone unless required to do so by law. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst Marketest strives to protect such information, it does not warrant and cannot ensure the security of any information that you transmit to Marketest and any information which you transmit to us is transmitted at your own risk.
ARTICLE 10: RETURN POLICY
(After selling an existing market research or providing a new one)
Due to the nature of the information being sold, we unfortunately cannot accept returns of products once they have been delivered.
Please be sure to read all available information about a report before you place your order.
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MARKETEST
020 7687 1234
contact@marketest.co.uk
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Phone: 020 7687 1234
E-mail: contact@marketest.co.uk